Wednesday, 19 January 2011

The New Leaders - A good read

The New Leaders
Daniel Goleman , Richard Boyatzis and Annie Mckee

I am impressed by Daniel Goleman , Richard Boyatzis and Annie Mckee for their brilliant thoughts  in the book ‘The New Leaders’, and would like to offer you some quotes from the book. So here is some food for thought: 

“The fundamental task of leaders, we argue, is to prime good feeling in those we lead. That occurs when a leader creates resonance – a reservoir of positivity that frees the best in people. At its root, then the primal job of leadership is emotional.”

“Great leadership works through emotion”

“Leaders who spread bad moods are simply bad for business – and those who pass along good moods help drive a business’s success. “ (Referring to how companies lose good employees)

“For every 1 percent in the service climate there’s a 2 percent increase in revenue”

The authors give their thoughts on emotional intelligence describing managers with high emotional intelligence as those who create resonance within their teams and conversely managers with low emotional intelligence creating dissonance. The discordant leader creates dissonance in the team, which they describe as an unpleasant, harsh sound in both musical and human terms and they make the link with disharmony that kills team working and success. On the other hand they describe resonance in leadership as the leader who creates harmony, people being on the same wavelength, and leadership that fosters positive emotions. You may recognise some of these situations in your team or in teams you have encountered during your business life.

The authors discuss the competencies related to emotional intelligence based around self awareness and self management describing skills and behaviour such as self control, transparency, adaptability and optimism.

A good read and a brilliant resource for managers and trainers.

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